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Business Profile

Paving Contractors

Fairview Paving and Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In late August, a door knocker offered to pave our driveway which was in need of repair. The representative was ****. We agreed on a price and scope of work with a written estimate and 5-year warranty terms. The scope was to remove the ashphalt, remove a tree root, regrade including new gravel, and resurface with new ashphalt. A few days later, the crew showed up and performed the removal, and re-grading, but neither removed the tree root, or provided new gravel. **** assured me it would be fine. A few days later, they showed up with a truck of asphalt, and a crew with wheelbarrows. **** said their paver burned the day before so they would be hand paving the driveway. As the work progressed, i expressed some concerns as the new grade seemed odd, and I was concerned that the slope was such that water would flow into my garage. **** assured me not to worry as the warranty would cover that. Now, since I was correct in my assumptions, I've tried for 2 weeks to contact them. On one occasion, the owners young son ******* answered the phone and assured me his dad or other son **** would call me back. That didn't happen, and several other calls and messages left still have not provided any call back or action. I need my driveway redone or repaired per the written warranty.

Fairview Paving and Construction is NOT a BBB Accredited Business.

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