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Business Profile

Automated Teller Machines

Access Cash Holdings Limited

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Automated Teller Machines.

Complaints

This profile includes complaints for Access Cash Holdings Limited's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Access Cash Holdings Limited has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Access Cash Holdings Limited

      4 - 191 Attwell Dr Etobicoke, ON M9W 5Z2

    • Access Cash Holdings Limited

      35 Kelfield St Etobicoke, ON M9W 5A3

    • Access Cash Holdings Limited

      4-2045 Dundas St E Mississauga, ON L4X 1M2

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:21/07/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi I used a ATM machine belonging to this company at *** ****** ***** located in ***** *****, Newfoundland. I intended to take out $40 , the transaction seemed to being goi g through then it said declined, which I found strange so I tried it again then it wouldn’t work . I reached out to the company via an email ** *** ******** ******. After a week from initial contact with the representative ******** ** *** ****** I reached out to see if they had heard anything they responded that so far they have not . They then told me they had sent another email to inquire. But somehow that email has disappeared maybe due that when I reached out a couple of days ago I mentioned that I would be contacting the BBB. So seeing how that email had disappeared I reached out again but still have not heard anything back. I sent them a receipt showing the info they wanted , I have checked my bank account several times to see if I have been refunded but nothing. Hoping you are able to help me out in this situation. Thanks ** ****

    Access Cash Holdings Limited is NOT a BBB Accredited Business.

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