Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

Titan Movers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

2/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTony P

    Date: 17/06/2024

    1 star
    TITAN MOVERS LTD.
    Guelph, Ontario.
    Too small of a truck. Well pre-packed boxes stacked like a wall or pyramid with heavy ones on top of the lightly packed ones. Furniture both bedroom and living room literally dragged, banged, scrapped, split the wood and gouged. They had plenty of moving blankets but I never witnessed any being used. The two man crew worked independently one inside the truck and one outside. Hence the damage while loading, travelling and unloading. Dragged into apartment building stripping off the stained wood finish! Furniture was well looked after and very carefully put into storage. Now damaged due to this move. Enough to make a grown man cry! So so disappointing! Now I am faced with three options: 1) Live with it. Uh uh! 2) Have it Pro repaired/re-finished. At what costs? 3) Submit a damage claim with Titan Movers! Making the decision, I have recently sent a claim by "registered mail" and they have signed/accepted it. No reply as yet!
    * ***** **** ** ****** ********* *** *** ***** **** **** ********* *Strangely, Titan has a review button on their Web Homepage, but it never works. Conjures up why that may be?
    ********* ***** ** ** ***** ** ******
  • Review fromMatti C

    Date: 11/08/2023

    5 stars
    The move couldn't have been smoother, o loved the energy, Titan Movers made a stressful day into a fun cheerful day.
  • Review fromElla I

    Date: 07/03/2023

    1 star
    I hired Titan Movers months before my move receiving a contract and then hearing no followup until a few days before my move I contacted them only to receive a second contract with a few things different from the first. So close to the move I was stuck. This was the first of many disappointing things to happen. Damage to a TV cabinet and book shelf. A huge storage bin was dropped right off the truck and 2 boxes missing. They nicked a couple of walls and did not place runners on my carpet and floors .I wrote a ****** review where the owner replied with a ***** contact me so I can make it right.HE DID NOT REPLY. I sent him pictures.The owner will not give me his full name and only replied to the review in this manner to make it seem that he felt bad about how this move was handled so poorly. ** *** **** **** ******** **** ******* **** *** *** **** *** ***** **** ** *** ** ** ******* *** *** **** ****** *** **** ** *** **** ***** I have to learn from this huge mistake that has cost me dearly and each time I open a box especially the ones marked fragile the broken items inside are disappointing. ***** **** *** **** ******* * **** 
  • Review fromDetlef S

    Date: 03/02/2023

    1 star
    ********* ***** ***** **** ***** They cost me a pretty penny for the move and to fix the damaged goods. Shaun does not respond and he admitted his movers did damage and just expected me to understand and move on. Sorry!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.