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Business Profile

Funeral Related Services

A.B.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Funeral Related Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:16/01/2023

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Dec.7/2022 My mom passed away unexpectedly. When they came to remove her from the home an officer came over to me to tell me that my mom had one hoop and a pair of diamond studs in her ears that they could not remove. So therefore I would recieve them when I went to pick up my moms ashes. When I went the funeral home told me my mom wssn't wearing any jewelry. I then called the director I was dealing with, Mindy was her name. She told me the same thing. I told her it was an officer who had told me about the earrings and then she said she would call me back. I have since never recieved a call back. * **** ** **** ********** **** **** *** **** ***** **** * ******** ****** *** * ****** ** ********. I have contacted the police and they remember this incident however it is now a civil matter. My family cannot afford to take these people to court. We just want our mothers jewelry back as it's a sentimental value to OUR family.

    Customer Answer

    Date: 03/02/2023

    Hello, sorry for the late reply. ABC funeral has been in contact with me and the issue was resolved.  Thank you. 
          ****** *********** 

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