We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Restaurants

Hamilton Dabbawala

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Andrew L.

    Date: 27/04/2023

    I got some coupons for a little indian/pizza place that opened just down the street from me. I took in the one for a buy one poutine get one free and ordered six samosas as well.
    First the guy says they cant accept it because its not their coupon so i showed him the flier it came from clearly showing the name of the place and their address and the identical fliers sitting on his counter.
    Second. The samosas are listed on their large menu at $1.25 each, but the guy points to a small paper saying they are 3/5. I tell him repeatedly the price listed in very plain sight in large letters RIGHT THERE is $1.25, so thats what i'm paying, so he goes back and has a talk with the manager and he says fine so he pretends to put them in at that price.
    Third, he tells me the total is $26.50. The actual cost for the 2 poutines with the coupon was $9.99 ( i got a chicken swarma poutine and a regular one) and 6 samosas at $1.25 is $7.50. The 13%tax on $17 brings it to $19.20. charging $26.50 for a $17.50 order literally means he was illegally charging 56% tax on my order.
    fourth, it took them 45 minutes even though I was the only customer for almost half an hour. even if they had to make Fresh cut fries, it usually takes only about 10 minutes to 15 minutes to make in most places and I could see the stuff for their various poutine toppings sitting in the area behind the counter. They already had a lot of samosas already made up . for both types of poutine, they take the fries, give a scoop or two of the toppings and close the lid. Why would it take 45 minutes when they were not busy with other orders?
    Even if it wasnt for their trying to rip people off by charging 56% tax which is highly illegal, or their super slow service, the samosas i got were extremely hard and the poutines were cold. How do you mess up a poutine. its fries with gravy and cheese. I wont be ordering food from there any more.

Hamilton Dabbawala is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.