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Business Profile

Transmission

Sampson Transmission

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Ryan Q

    Date: 05/01/2023

    **** **** ****** ** *** * ******** ******* misdiagnosing a fuel leak and used such substandard parts that they've set off my engine light for a new reason and the new parts have to be changed out to fix. I ended up fixing the problem myself after the outrageous quote I was given after my engine light came on the very next day and returned to the shop. They fumbled around and found the fuel leak in 10 minutes after I waited a day and a half for them to fix nothing the first time. The parts they put in are as cheap as you can find and they inflated the price 3 times the cost and still have to be changed. After giving them the chance to correct the issue (that they won't admit to) I don't trust them to even touch my truck. The 2 owners argued with each other with 1 trying to pay me off a few bucks to try to make me happy but I never got a phone call I was promised. This would have cost me thousands of dollars if I would have brought my truck back here and they would have had me chasing my tail to diagnose more problems they would have added on top of replacing parts for no reason. They are the opitimy of why people don't trust mechanics and will argue with you that they are never wrong. Even trying to leave reviews for this shop they're going above and beyond to keep bad reviews off their website ********* ***** ******* *** ****** ******* *** *********** ***** ******* ******* ***** ** *** * *** **** *********

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