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Business Profile

Truck Dealers

Premier Truck Group of Hamilton

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromShadi S.

    Date: 06/03/2025

    1 star
    I purchased a brand new Western Star dump truck. I've had issues with the truck from the day we picked it up. Clearly the truck did not go through a proper safety or pdi. Hub caps falling off wiper fell off leaving there location. Then the real problems arised. Pto leaks changed twice and fixed the third time, fuel leak causing the truck not to start. Air leaks, windshield leak, coolant leak, air not building properly, 2 dpf filters switched and the list goes on. Not fair for a customer to spend nearly 300k on a truck and have to go through what we have had to go through!!! I've lost a 12 year veteran driver over this truck, countless hours of downtime and I have a spreadsheet with the lost revenue because of downtime!! Western star should stand behind there product and take the truck back and give me my money back and compensation for ALL the issues!!!

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