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Business Profile

General Contractor

Bulldog Epoxy

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:30/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To whom it may concern, I would like to address a complaint. I have against a business called bulldog epoxy that is located in Innisfil Ontario. I ***** ***** **** **** ** ************ *** acquired them to do a side project of a retainment wall at my personal residence. Payment was to be done by my financial trust which I required a professional business quote to submit to them. I mainly conversed with the owner via email in the beginning of July 2024. Supposedly his original email got hacked and they sent me a new email. As I thought I was speaking with the owner, and sent a deposit of $3267.50 by electronic transfer. Later on, The owner informed me he did not receive my deposit and claimed he was hacked, a second time. When the conversation turned to phone calls and text messaging, I asked for a refund due to the fact that there was nowhere stating that deposits are nonrefundable. I tried to work with the owner to get my money back as They agreed to do so. However, *** ** ******** ******** ** *** * **** ** ***** I got nowhere. The last conversation that I had through text messaging was on October 24, 2024. This led to new information to me that they We’re no longer working and that I was causing stress by contacting him all these times. I have record how many times I have contacted him through the text messaging. ** *** *** ** *** ************ **** **** **** ** ** ***** *** ***** * **** *** ************* That same night they text me at 11 PM stating that they had been operating without a business license and did not charge HST. I have documentation from my incident and all the messaging from the owner of this business on my phone. * ***** **** ** ** ******* ** *** ***** ********* ** ** **** ***** ** ****** ****** *** *** ********* **** ******* *** *********** ******* ** ***** **** ** **** ** *********   Over the course from July to now, I have texts saved, printed out emails, e-transfers confirmation. I have tried to work with them. **********  ****** ****

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