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Business Profile

Consignment Services

The Maple Market

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:30/01/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contract date of September 1st til December 31st 2023. I paid a monthly fee to have my product sold in this consignment store plus a 30% commission on all items sold. Contract stated I would be paid out on the 15th of each month. Breach of contract every month. First month was almost a month late. Met with excuses every time I asked where my money was. Ex. Gone to the emergency room, thought she sent it, blaming part time staff. Now the contract is up and I was emailed on the 6th of January with what was owed & that I would see it in the next 2 weeks. 2 weeks went by and no payment. 16 days past the 6th, I had tried multiple times to reach this company by email, ********* & phone. No response. So I tagged them in a post on social media to get their attention. They finally responded and said they sent the money. Then it was they had to wait to get paid. Multiple excuses and breach of contract. The first email I asked for them to send me the info I needed to send a shipping label to get my product back didn’t send me the info I needed, again had to continually ask for that. Finally got the info and I have sent a label and it is not being dropped off at the post office, not scanned and they won’t respond again. Part of my owed money has been sent, but not all. All of my remaining inventory still in their possession. *** ** **** *** ***** **** ******* **** *** ***** ***** **** ****** *** *** ******* ********* ** **** ********** ******* ** ***** ********** ****** ** *** **** ** ******* **** ** *** ***** ****** ******* **** *** ******* ****. I would like my product and remaining payment asap.

The Maple Market is NOT a BBB Accredited Business.

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