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Business Profile

Home Improvement

Prestige Home Developments

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/07/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    July-August 2023 The ****** Group- Prestige Home developpements drafted a contract with us to Build a home located at *************. We did not know this company was not a licensed HCRA builder. They mis-represented them selves and asked for three Certified cheques in the amout of 575 000$ . When they requested cheque #4 we new something was terribly wrong. We called the City of ****** and realized there were issues with our permit and the deficiencies became apparent. We finally obtained cost of build to date which is 242 000$. There is a 330 000$ difference and they asked for yet another 150 000$ on Jan 29th 2024. Please help rectify this issue

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