Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Financial Services

SkyCap Financial

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Reviews

Customer Review Ratings

4.7/5 stars

Average of 215 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNicole T

    Date: 06/03/2023

    5 stars

    Nicole T

    Date: 06/03/2023

    This is my second time dealing with SkyCap Financial. They made the process of obtaining a loan with them so seamless and easy. If only all companies provided such excellent service, life would be a lot easier. Everything was fully explained to me and they answered all of my questions.

    SkyCap Financial

    Date: 09/03/2023

    The staff here at SkyCap Financial is thrilled to hear that you are having a good experience with us. We strive to help and provide our services in an effective manner which serves our business needs but more importantly our clients needs. As you continue to be an excellent client, we will continue to provide you with exceptional service; and as always, feel free to call us with any questions or concerns!
  • Review fromJason L

    Date: 03/03/2023

    5 stars

    Jason L

    Date: 03/03/2023

    Awesome service, professional, quick, direct & on the point. Highly recommended

    SkyCap Financial

    Date: 09/03/2023

    The staff here at SkyCap Financial is thrilled to hear that you are having a good experience with us. We strive to help and provide our services in an effective manner which serves our business needs but more importantly our clients needs. As you continue to be an excellent client, we will continue to provide you with exceptional service; and as always, feel free to call us with any questions or concerns!
  • Review fromDuane H

    Date: 26/02/2023

    5 stars

    Duane H

    Date: 26/02/2023

    Very helpful and the person I talked with was really helpful and friendly

    SkyCap Financial

    Date: 28/02/2023

    The staff here at SkyCap Financial is thrilled to hear that you are having a good experience with us. We strive to help and provide our services in an effective manner which serves our business needs but more importantly our clients needs. As you continue to be an excellent client, we will continue to provide you with exceptional service; and as always, feel free to call us with any questions or concerns!
  • Review frombrian L

    Date: 24/02/2023

    4 stars

    brian L

    Date: 24/02/2023

    Very helpful, easy process and quick to respond. Would recommend them to others.

    SkyCap Financial

    Date: 28/02/2023

    The staff here at SkyCap Financial is thrilled to hear that you are having a good experience with us. We strive to help and provide our services in an effective manner which serves our business needs but more importantly our clients needs. As you continue to be an excellent client, we will continue to provide you with exceptional service; and as always, feel free to call us with any questions or concerns!
  • Review fromNola L

    Date: 24/02/2023

    5 stars

    Nola L

    Date: 24/02/2023

    Fast and efficient service. Answered all the questions I had. I recommend their services.

    SkyCap Financial

    Date: 28/02/2023

    The staff here at SkyCap Financial is thrilled to hear that you are having a good experience with us. We strive to help and provide our services in an effective manner which serves our business needs but more importantly our clients needs. As you continue to be an excellent client, we will continue to provide you with exceptional service; and as always, feel free to call us with any questions or concerns!
  • Review fromP. C.

    Date: 24/02/2023

    1 star

    P. C.

    Date: 24/02/2023

    Scam Alert . Never borrowed any money from this company and they send collection agency MadCredit after me for close to $20,000.00 . they put interest on top of interest on top; of imaginary money . I have contacted my lawyer and will *** for credit damages . Be care full with this company !!!

    SkyCap Financial

    Date: 01/03/2023

    Hi ******************** After review of your account, we can see that you signed up for SkyCap Financials (SkyCap) financing of there 3rd party products and servicing since March 2018. We as the finance company have done everything we are to do according to the terms and conditions. We prepaid the fees, took your agreed upon payments and report those payments to your credit report. As with most financing agreements, the contract cannot be cancelled. You were well advised of this prior to signing. As such, the only way to close the account is to pay the balance of the finance agreement. Feel free to call us directly to see how we can assist with your account.

    P. C.

    Date: 01/03/2023

    Hi ******************** After review of your account, we can see that you signed up for SkyCap Financials (SkyCap) financing of there 3rd party products and servicing since March 2018. We as the finance company have done everything we are to do according to the terms and conditions. We prepaid the fees, took your agreed upon payments and report those payments to your credit report. As with most financing agreements, the contract cannot be cancelled. You were well advised of this prior to signing. As such, the only way to close the account is to pay the balance of the finance agreement. Feel free to call us directly to see how we can assist with your account.If you wish to publicly respond, please use the link below.********************************************************************************************************************************************************************************************* Thank you very much for your prompt response I do understand your terms stated in the initial agreement however we are still not understanding how $1,400 turns in to $20,000.00 owing as reflected on the credit report. We are whining to pay the initial amount that wasn't physical lone in the first place anyway to close the account . In the event of refused proposal, we will have no choice but to file a claim and have this rectified by any available legal aid . Thank you .
  • Review fromTerri M

    Date: 08/02/2023

    5 stars

    Terri M

    Date: 08/02/2023

    SkyCap Financial, we easy to deal with, very friendly and helpful..

    SkyCap Financial

    Date: 10/02/2023

    The staff here at SkyCap Financial is thrilled to hear that you are having a good experience with us.
    We strive to help and provide our services in an effective manner which serves our business needs but more importantly our client’s needs. As you continue to be an excellent client, we will continue to provide you with exceptional service; and as always, feel free to call us with any questions or concerns!
  • Review fromJennifer A

    Date: 08/02/2023

    1 star
    Don't bother calling if the verification system on the loan application can't connect to one of the main 4 banks in Canada. -Quick to answer from their 1-800 number but the customer service rep whose name sounded like ****** didn't sound very keen to help or even try to get any business from me. I have been trying to apply online and for some reason, the verification system for the banking institution, *****, (I'm for familiar with ***** and have less trouble connecting with it), simply could not connect to my bank saying it's blocked by my financial institution. I called my bank prior to calling SkyCap and they assured me there was nothing blocking the verification system.
    I explained all of this to the rep for SkyCap and asked, "Can this be done over the phone?" He said it couldn't be and made sure to repeat twice that it was my bank's fault not their system even though I explained again that I had already talked to my bank.
    Not sure what is the purpose of this business if they cannot even offer a secondary option (verify bank statements and paystubs) or train their people in customer service. The only reason I am trying to get a loan is to go help my family while my dad is recovering from unplanned surgery and we live in a different country. Thanks for the lack of help and sorry to whoever has to read this.
  • Review fromDenise J

    Date: 08/02/2023

    5 stars

    Denise J

    Date: 08/02/2023

    Very friendly staff and super fast at giving a decision. Explained everything to me over the phone plus sent my documents laying everything out very clearly. A great pleasure to work with this company.

    SkyCap Financial

    Date: 10/02/2023

    The staff here at SkyCap Financial is thrilled to hear that you are having a good experience with us.
    We strive to help and provide our services in an effective manner which serves our business needs but more importantly our client’s needs. As you continue to be an excellent client, we will continue to provide you with exceptional service; and as always, feel free to call us with any questions or concerns!
  • Review fromrita l

    Date: 05/02/2023

    5 stars

    rita l

    Date: 05/02/2023

    just got my loan approve and they call me took 3 min to review contract and i singne it and that is it funds should be deposite in my account in the next 2 buisnus day awsome tank you.. i recomende it to evryone in need

    SkyCap Financial

    Date: 08/02/2023

    The staff here at SkyCap Financial is thrilled to hear that you are having a good experience with us.
    We strive to help and provide our services in an effective manner which serves our business needs but more importantly our client’s needs. As you continue to be an excellent client, we will continue to provide you with exceptional service; and as always, feel free to call us with any questions or concerns!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.