Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mobile Phone Service

Iphix

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromS. M.

    Date: 23/05/2025

    1 star

    S. M.

    Date: 23/05/2025

    If I could give 0 stars I would. I ordered a new battery for my $1200 ******* tablet. When I dropped it off, the tech warned me that because of the way he had to disassemble the device, the screen may crack. Because I had no other choice, I went ahead.He replaced the battery, the screen didn't crack...but he fried the motherboard. The tablet no longer turns on and the screen briefly flickers. No explanation, just a "Sorry man" and was told he could replace the screen for $500. Unexceptable service.

    Iphix

    Date: 26/05/2025

    As you mentioned, we warned you ahead of the repair about the possibility of a broken screen. You decided to proceed with the battery replacement knowing full well the risk involved. The motherboard is NOT fried, the reason its not turning on is because you need another screen, nothing to do, as you allege with the motherboard. We reached out to you to resolve this situation, but as of now you have not responded. I am not sure what you expect or want from us.

    S. M.

    Date: 31/05/2025

    The screen does turn on...it flickers then shuts off. I've had it looked at by a reputable shop that has confirmed it is the motherboard that is fried. They tested the screen and it works fine.Yes, you did say the screen may break. But when I was called about it, I was told , " Well, I didn't break the screen, but the screen flashes on, then off. And I'm not sure what's wrong with it". Now you can determine it is the screen without testing it? I don't think so. You fried my tablet, and will do nothing about it. Shame on you and your business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.