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Business Profile

Moving Companies

Kingston PRO Movers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Victoria V

    Date: 19/05/2023

    Can I give zero stars? The owner is awful. He quoted a price and somehow when they arrived, the price doubled. We had stairs. I told him we had stairs. We wanted to put things in the basement which he knew about. We were just moving to town and knew no one. We had two trucks to unload and return so we had no choice but to agree to the price and he knew it. Extremely unpleasant man to talk to. His crew was nice and kept apologizing for the owners behavior. He fired one of the guys at the end of the job because he had been nice to me. He drove off without the guy. (We live in the country.) We drove him home. Do not use this company. Totally unprofessional.

  • Caz P

    Date: 20/09/2022

    I was not happy.We asked for an estimate and **** did NOT visit the site and he gave his "best guess" estimate over the phone. We were assured it would only take one trip and that it would all fit. We took his word and he was wrong. They were to take the furniture and books. We talk everything else.Discovering that they do not own a van but rent a 26' from U-Haul was surprising.Guess what? It needed two trips thus almost double the price. The second trip was not large yet they still left things behind that could easily have been taken.The crew was very pleasant and worked hard and fast. Since two trips were involved there was a lotto ******* and was very hot = damage. The damage was not immediately apparent as it was all behind or underneath other things. It was all very messy. There are scratches, scuffs, and a big dent in wood. These emerged subsequently as we sorted things out. I have pictures. At the end of the day I queried the large price increase. The time charged was rounded up to the nearest hour and included their lunch break. He was abrupt.We were then sent an email asking for a good reference. True professionals do not ask "u" for a reference.I would never use this company again.

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