Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Major Appliance Dealers

Al's Appliance Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Dealers.

Reviews

This profile includes reviews for Al's Appliance Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Al's Appliance Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDevin Y

      Date: 25/06/2025

      5 stars
      Thier customer service is top notch, and
      knowledgeable. They were fast to help repair my dryer, and also removed and installed my washer when it had died. I recommend them to anyone who either needs an appliance or appliance repairs.
    • Review fromJohn M

      Date: 23/10/2023

      1 star
      Sell machines that don’t last 6 months in a small town laundromat. First one transmission went within 3 months, second one transmission is on its way out, third one is belt and possibly transmission. Told me *** ** *** ***** ** warranty is 90 days. So now I’m left with overpriced scrap machines and those were my main machines.
    • Review fromNick P

      Date: 25/08/2023

      5 stars
      I've been going to Al's for a few years now and have had recommended them to everyone and anyone who's looking for new/used appliances or repair. When my wife and I moved to our new place we had their team fit the house with fridges, freezers, microwaves and get used washer/driers for our old place before we left.
      They've always given us a great deal and their techs were polite and professional for our washer repair. I've had their owner specifically look for "jobsite microwaves" for my work crew as a favor and he came through wonderfully.
      Can't recommend them enough. Thanks Barry, Michelle and the warehouse staff for always taking care of my family and helping us in a timely manner.
    • Review fromDuncan M

      Date: 16/05/2023

      1 star

      Duncan M

      Date: 16/05/2023

      Recently had an awful experience. Had to schedule five visits to change a dishwasher part. On three different occasions they showed up either with wrong part or a broken/malfunctioning part. It was embarrassing. ** ****** ****** ** ** ****** ******* ******* ******** **** ****** ***** ******* 

      Al's Appliance Inc

      Date: 25/08/2023

      Thanks for your feedback ****** and sorry for the difficulties we had with this job. We visited your home four times. The first visit was for the initial diagnosis, the second visit we unfortunately were shipped the wrong part, and the third visit the part was defective, which was out of our control. We waived the fee for both of those visits and had the machine fully repaired on the fourth visit. Please feel free to contact us to discuss.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.