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Business Profile

General Contractor

Noreiga Home Improvements

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:27/05/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have paid a deposit on 22nd for a trim and stairs job. Owner ******* decided to back off from the deal after 1 day left for the actual day they will come and work. They have taken the deposit, cancelled the work and still decline to pay back our deposit. We were well within 10 days so I also sent an email, asking for a refund, using my right to cancel in 10 days of the deal. They already stated they do not want to work on this project, then also stated because they scheduled man for the task, they will keep the deposit partially and send only 500 back from 1000 deposit. I did not accept this and found this unfair, hence asked for my full deposit. Owner ******* asked me to reach their lawyer, declining to pay me my money since then.

Noreiga Home Improvements is NOT a BBB Accredited Business.

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