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Business Profile

Internet Services

Rural Wave

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Glen C

    Date: 21/08/2022

    Rural wave is and has been the worst company I have have experienced. They **** you ever month on time but the service is always not working and the tv only has have the channels working. There is no customer service and if you manage to finally talk to some one , they are rude and always wants to **** you extra for a problem that is on there lines coming to your house. Terrible terrible terrible company.

  • Mandy M

    Date: 24/07/2022

    I cannot believe how consistently bad this service is! Over the last several months, we have just come to expect that our internet service will likely be down, for hours or days....with no explanation or compensation. Every day it's either completely down, or off and on throughout the day. NOT EXAGGERATING! 6+ MONTHS/DAILY! Our internet has been down all weekend, again...and they won't respond to our calls or EMAILS. We don't even know what the ongoing problem is. Beginning to think they don't have a customer service department. Unreal what this company gets away with! Not once have we seen a discount on our ****. In the month, I'd say we had service maybe 60% of the time! But the worst part is that they have no competition here, so we can't even switch to a better provider. DO NOT USE RURAL WAVE IF YOU HAVE OTHER OPTIONS! YOU HAVE BEEN WARNED!!!

Rural Wave is NOT a BBB Accredited Business.

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