Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Carpet and Rug Cleaners

The London Steam Carpet, Upholstery & Duct Cleaning

Reviews

Customer Review Ratings

2.25/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLynn M

    Date: 23/05/2025

    1 star
    Terrible Company to deal with. They don't stand behind their work.
  • Review fromJordan H

    Date: 02/09/2024

    5 stars
    Great Company that does outstanding work!We had our Carpets and sectional cleaned with fantastic results. We'll definitely book again!
  • Review fromBev B

    Date: 25/07/2024

    1 star
    Do not trust this company with your credit card. They help themselves to whatever they wish to charge and then ignore you. Make sure you pay cash and agree on a price before as they will charge as much as they wish.
  • Review fromDavid N

    Date: 18/09/2022

    2 stars
    This company was prompt to respond to a concern re a flooded basement at my home in Byron; however, the mess that was left especially re the carpet was unacceptable.
    In spite of many phone calls that I made to the employee, as well as messages left for the owner to contact me were all ignored. I would appreciate an apology plus a restoration of the carpet by
    an authorized carpet specialist as promised by the employee in question.
    Thank you for your attention to this matter.
    ***** ****** 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.