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Business Profile

Used Car Dealers

Sport Motors

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:16/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a safety vehicle from Sports Motors in ****** Same day as first payment came out. I had a huge oil spill all over my driveway. They took my car to have a look at it for a significantly long time with no communication approximately three days and said they rectified the problem ******************************************************************************************************************************************************************************** over the phone to the point where he hung up on me so we only started to discuss things through text At that point they held my vehicle for another three or four days but he brought the car back to my driveway to try to make up for it They fixed a clamp, but in fact, never looked at the original oil leak that I had sent with pictures that second time FlashForward still a massive oil leak again, which is ruined a brand new driveway I told the owner I did not want the car sitting there at this point for as long as it has been to actually book me in for an appointment time which he did on Tuesday April 9 The alternator had failed which shouldnt have passed safety inspection in the first place I only purchased this car in February and they have had my car in the shop for at least ******************************************************************************************************************************************************** it would be ready in the morning and he would contact me first thing in the morning I didnt receive a text that the car was finished until 2:21 in the afternoon, which only leaves me three hours to get there with no means to get there they assured me they would look at it last Tuesday The problems that needed to be fixed were under three hours of work which means he likely let my car sit there all week and didnt deal with the problem until Friday Me with five children and no Car for a week intentionally because he did not like that. I was questioning the safety of the vehicle.

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