We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Garbage Removal

Miller Waste Systems Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:20/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It was an ordinary morning on January 4th, shortly after the garbage pickup, we found that the lid, previously securely locked onto the can, had vanished while the can was still standing. We drove around to find it but yielded no results. The claim department insisted the lid was blown several hundred feet away to disappearance. However, in our three decades of residing here, we've never witnessed the lid budging more than 50 feet even during wind storms. ***** ******* ** ***** ************** **** **** * ****** ****** ** **** *********** *** ************* 

  • Initial Complaint

    Date:14/08/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called their office phone last week and got connected, then I said I need to set up my account and they got connected to another woman, the first time I left a message and told her to call me back, she did * *** **** *** **** *** **** **** *** ******* ******** *** **** **** and she couldn't help me solve the problem, and then I left a message to her later on my phone and she never called back

  • Initial Complaint

    Date:22/09/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A contractor ***** ** *** **** ** ******* Miller Waste Systems, did some minor damage to my condo property at the above address on Wednesday March 30th 2022. Their recycle truck hit a large landscape rock and move it out of position. Their area supervisor came to the site and suggested we submit a claim to Miller, which have done. Miller has refused our claim to cover costs to move the rock back into place. We have made our case a second time and they again refused. They claim no act of negligence and accept no responsibility but have never denied actually hitting the rock. I have called and left a message with no response. I believe they are now going to ignore us and expect us to go away. Not so. I am the president of the board of directors *** **** *** *** ***** ** ****** ** *** ** ******* We would seek full relief from Miller for the cost to move the rock and repair our grounds. Quotes sent to Miller with our claim in April were in the $800-1000 range. They might possibly be higher now. I am going to approach Miller once again by email and show them that we are willing to escalate this issue if necessary. If the BBB can offer any advice in this regard we would be greatly appreciative. Thank you in advance. **** ******* ******* 

Miller Waste Systems Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.