Reviews

Review Details

• Review fromDaniel P

  Date: 16/11/2024

  1 star
  * ** * ******** *** ********* I was in a dire situation and needed help finishing some paint in order to be able to sell my home. The students boldness and confidence made it seem as though he had been doing this all his life,… I fell for it!!! I gave very specific instructions, and warned that NO paint could go in my wood floors as is has an oil finish from which paint cannot be removed. Alex K. i assured me the floors would be covered and everything would be taped up, thus ensuring that NO paint would touch the floor. Sadly, they managed to soil my floors throughout the whole house, ruining the BRAND NEW wooden floors. When I asked the painters why they didn’t cover anything up, they advised me that they typically just wipe the paint off the floor when they are done. They stained clothes, footwear, all of the brand new hardware. **** ****** ** *** **** ** left without recourse because of the company structure,…

• Review fromCatherine V

  Date: 16/08/2024

  1 star
  We were disappointed with the job from the very beginning. There was poor communication to start. Sending emails to us asking to choose the stain repeatedly, us answering, and no communication back until the next email came asking for stain choice again. After this happened several times we suggested we wanted to cancel the upcoming work as we were not confident that they could do it. (we should have) After 5 visits to do the power washing (and still not completing it) they arrived to stain without any stain (mid July). We first told them of our stain and colour choice in May. We checked with the store they use and it had been back ordered for over 2 months. At some point they could have found this out if they were organized and got back to us about choosing another brand. We were left to scramble and find stain. The leader of the team suggested a stain for us as an alternative. It was left up to us to source it ... which meant going to several stores (driving several hundred kms) to get enough for the job on various occasions. We spent $1200.00 on the stain which they did not want to cover. (stain was included in our quote). They staining job was extremely poor. We asked at the initial meeting if it would be done by brush. We were told yes. It was not. It was done with a roller which missed so many spots. One of the workers came back to try and fix a couple of areas (that was nice) but when everything has to be redone it was a small consolation. ** * ****** ** *** **** **** redoing everything was not how we wanted to spend the rest of our summer. One of the incidents that was appalling to us was a worker came with brushes and rollers from another job and took them to the the lake (we are in cottage country) and washed them in the lake, after being provided a hose and spot to clean them away from the lake. Lucky for us all money owed for the job was not paid up front so they did end of paying for the stain and giving us $300 off. ********

• Review fromJeff P

  Date: 18/04/2023

  2 stars

  Jeff P

  Date: 18/04/2023

  I am so disappointed with the service we received. We had Student Works stain our deck and it has been a disappointment from day one. We wanted to use a stain so that we would not have to do the deck every year. They sold us on going with a non-traspent stain. But after this winter we realized that they only painted the deck and did not use a stain that soaks into the wood. Most of the deck has pealed and chipped. We now need to redo the entire deck. On top of that, they did not clean the wood or pressure wash it, when I asked about that they said they did not need to since it was a stain. It seemed weird to me, but I trusted them as they are supposed to be the experts. Needless to say that they should of washed the wood rather than just painting over it.
  When I appealed to the warranty department they told me that the deck peeled because of the old wood and harsh winters and therefore do not cover the deck under warranty. They did offer me a maintenance package at an expense to me.
  * ***** *** ********* **** ******* ** ******* **** ** *** ***** ****** ***** **** *** ***** ******* *** *** **** ************** ** ******** * ****** *** ** **** * ***********

  Student Works Painting

  Date: 17/07/2023

  Hi ****,
  We are sorry that you are unhappy with our warranty guidelines.
  Do you remember who you spoke to at the warranty department and around when you called?
  We would like to look further into this. We would also like to see pictures of your deck in its current state. Can you please send those pictures to *****@************.com? We will assess how they look with upper management.
  Finally, please let me know what your contract number is with us because I cannot find you in our system by name or email.
  We also sent you an email requesting the information above.
  Thank you,
  Student Works

• Review fromJane D

  Date: 02/10/2022

  3 stars

  Jane D

  Date: 02/10/2022

  Overall, I was pleased, the job was done well and also the clean-up. The painters were respectful and friendly. However, the damp/wet weather has affected the paint in some areas of my verandah posts, which as promised, will be fixed next year.

  Student Works Painting

  Date: 24/11/2022

  Hi ****, that would definitely fall under our warranty guidelines. We will be happy to fix those areas next spring. If you do not hear back from an operator, please call our head office at ###-###-#### who will ensure it gets done as soon as possible.
  We are glad your project went well and we appreciate your business!

• Review fromLisette R

  Date: 30/09/2022

  5 stars

  Lisette R

  Date: 30/09/2022

  Excellent experience! Care was taken on all aspects of the jobs including clean up. The painters were on time and worked diligently. Will hire again!

  Student Works Painting

  Date: 24/11/2022

  Hi *******, we are so happy to hear how well your project went! Our students work very hard to ensure our customers are satisfied with all aspects of the job. We hope to work with you again soon!

• Review fromAngela B

  Date: 19/09/2022

  5 stars

  Angela B

  Date: 19/09/2022

  Sasa and the SWP team were amazing! As a local business owner, It was an honour to see the next generation honing their business skills while delivering a great service. Much appreciated and highly recommended!

  Student Works Painting

  Date: 04/10/2022

  Hi ******, Saša and his team worked very hard this summer and completed many projects leaving their customers very happy! Saša will be coaching some students next year and we are excited to see his growth! We appreciate your business.

• Review fromBev G

  Date: 16/09/2022

  4 stars
  Overall I had a positive experience with the painting project that Student Works did. At first there was some delay but then everything happened right on schedule once we agreed on the timing. The work was very good, they kept in touch throughout the job and the results were just what I was looking for. It was also economical compared to other quotes I had and now I am having them paint my garage after doing the exterior of my house.

• Review fromMark S

  Date: 16/09/2022

  5 stars
  Real good experience. They were professional (on the quote and follow up), provided references (important), and took a great deal of care in their work.