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Business Profile

Wallpaper

Timberlea Wallpaper

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Vanessa U

    Date: 19/07/2022

    Vanessa U

    Date: 19/07/2022

    Purchased Samples and was sent the samples of wallpaper. Ordered from the sample and was sent the product blown up and oversized. Never was there anything said about a custom sample they sent the sample. They then refused to fix or refund the issue their sample they said you need to order a custom order. *************************************************************** *************************** I usually don't write reviews but I ordered the sample and they sent me something different. Unbelievable.

    Timberlea Wallpaper

    Date: 12/08/2022

    Hi *******!

    I'm sorry you had to come here!

    I do apologize about the misunderstanding, the listing's description stated it was a 52" repeat. Meaning it needed two panels to show the full pattern repeat. That the pattern repeats every 52 inches. The photos in the listing show the floral wallpaper in quite a large scale as well. Sadly, if you wanted something different than the photos in the listing, you would have needed to message me prior to your order being printed and shipped. The sample is to show you the elements within the design! There are large and smaller flowers mixed within the design. As we are a small business, we do not carry inventory and we try to be as conscious as possible within our industry so we print everything to order. Our sales are final because we only print what is asked of us.

    We have over 19000 sales with many happy customers and installs!

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Timberlea Wallpaper is NOT a BBB Accredited Business.

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