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Business Profile

Colleges and Universities

CIMT College

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for CIMT College's headquarters and its corporate-owned locations. To view all corporate locations, see

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CIMT College has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/03/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This complaint is about CIMT College, *** ********** ******, Hamilton, Ontario  *** **** I applied for PSW program at this school. It was supposed to start on Feb 3, 2025. There was another school starting on Jan 29, 2025, calling me to submit my registration documents and join them. But CIMT quickly offered me a conditional admission. The condition was that I pay a $500 tuition deposit. The Admissions Advisor (Sandeep R****) did not at anytime mention that I could not start until I had 2 shots of covid vaccine. He rather rushed me to make the $500 payment which I did on January 30, 2025. He advised on that same day, that my class login details would be emailed to me. On Feb 3, I did not receive the link and when I called he said he would get back to me. He came back and said his manager said I would need to have 2 doses of covid vaccine before I can start. I had already taken the first shot on January 29 and the pharmacist advised that according to the new health Canada law, that one shot is sufficient. They insisted the pharmacist put that in writing for his manager. I requested and the pharmacist wrote an email to that effect. However, Sandeep still said his manager had reviewed the pharmacist's note and still insists on me having a 2nd dose. And he said his recommendation is for me to start in March so I can get second dose.*** **** ***** * ***** **** **** *** **** *** ***** ******* *** **** ******** ********* ***** ***** ******* *********** **** ** * *** ******** **** ***** I requested a refund of my tuition deposit and ****** ******* ********* *********** *** ********* He said it is not refundable. I insisted that he did not advise me of the covid requirement during registration and also did not tell me the deposit was not refundable. He only told me that once I paid the deposit of $500, my admission would be fully confirmed. *** *** *********** * **** *** *** ****** ***** ****** * **** * ******* ** *** **** ********* ** **********  *********** I need my $500

    • Initial Complaint

      Date:08/02/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have decided to pick a course with this college and on 01/07/2023 I have made an ******** payment of $799.00 to them hoping to start on January 14 2023. However, College cancelled the course the day before it was supposed to start on January 13, 2023, claiming broken heating at the facility and offered me a new course in April, this timing was not acceptable and I decided to cancel, filled out a cancellation form only to find out that college will only reimburse me with $299.00 out $799! ********* **** ******* *** **** ******** ** **** ***** ** ********** ** **** ******* **** ** ****** **** ** **** ****** *** **** *** **** ***** ** *** **** **** **** **** *************** ***** Charging $500 for so called "Administrative fees" ** ******* ******** *** ** ***** **** **** ********* ** **** * ******** *********** ******* *** *** **** ******* ** ******* *** ******* ****** ****** ** *********** 

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