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Business Profile

Commercial Products Distributors

First Nation Goods Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Products Distributors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:28/02/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******** ****** ****** has dealt with this PPE Supplier, First Nations Goods Inc ("the supplier"), since the beginning of the Pandemic. However, the supplier began to send ******** ****** ****** PPE products without any requests or orders being made. We [******** ****** ******] informed the supplier multiple times that we were not continuing business with them as we had no further need for their product. We also sent all product that was not requested back to the supplier. We also communicated with them that we were sending their product back because we had no further need for it. We were assured by a representative of the company that the supplier would write off our invoices once all the product had been sent back to them. However, despite these efforts, we continued to receive invoices from the supplier demanding payment for the product. We continued to try to communicate with the supplier stating that we were receiving invoices for packages we never requested. However, the phone numbers that we were provided by representatives of the company to inquire about these unrequested orders were never in service. We believe that we have attempted to make sufficient contact with the supplier over a long period of time to stop these unrequested orders and order invoices from being sent to us. Therefore, we ask that these unrequested order invoices and demands for payments cease immediately.

  • Initial Complaint

    Date:03/10/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    First Nations Good inc sent us two shipments of goods that we did not order.
    When we called to ask about the first shipment, we were told that a previous Chief ordered and that everything was all paid for. We received an invoice after that for $7000+
    We received a second order of merchandise that we did not order, I've asked everyone in my organization
    if anyone had placed an order, no one did - My employer *** ***** ** ********* advised me that he did not place any orders. We are sending this shipment back and advising them to not contact our organization ever again.
    When one of their representatives talked to my receptionist, they were rude *** ****** *** ** ***** ****** **** *** ********* ******* ** **** ********* 

First Nation Goods Inc is NOT a BBB Accredited Business.

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