Reviews

Review Details

• Review fromRoland R

  Date: 18/03/2025

  5 stars
  We had our bathroom renovated: ******* was removed and a walk in shower installed. We are totally satisfied with the very good service. Thanks, *******, ****** and **** for the excellent work. ****** *** ******** * ******

• Review fromSinisa V

  Date: 28/11/2024

  5 stars
  Back in the mid-summer of this year we started searching for contractor for our bathroom complete renovation. ***** ** *** ****** we decided to remove the bath and to replace it with the shower and to install assistive devices such as grab bars, raised toilet seats, higher vanity, non-slippery ceramic tiles. We had consultations and got quotations from three other contractors before we engaged with Royal Home Improvements - ** ********* **** *** ********* ** ***** ** ****. Although later than we planned, renovation started in mid-fall and was very efficient – complete bathroom demolition took only 3.5 hours and complete remodeling was done in 8 days. George and his crew were ************, knowledgeable, efficient, friendly and respectful. They left everything clean and tidy at the end of every day. The quality of their work was excellent. We are delighted with their work *** ** *** ******* *** ********* ******** ** *** ******* *** **********. We have another, smaller bathroom which was renovated two times already and we are not satisfied. If we decide to renovate it for the third time (the third time is a charm) we would definitely have Royal Home Improvement as contractor.

• Review fromJennifer D

  Date: 11/05/2023

  1 star

  Jennifer D

  Date: 11/05/2023

  We did not have a pleasant experience with Royal. We signed a contract to have a master bedroom split into two smaller rooms, a kitchen remodelled and new floors installed in May of 2022. The job was not completed until May 2023. There was poor communication on their part - promises were made and were not met. The workmanship is poor, and there was little attention given to address our concerns until a lawsuit was threatened. Some unsatisfactory work needed to be removed and installed again. Further unsatisfactory workmanship will be up to is to replace. We are looking to have the bathrooms redone in our home and we will not be using Royal. Their poor work ethic and workmanship has made us weary of any future renovations or of trusting any future contractor.

  Royal Home Improvements

  Date: 25/08/2023

  ***, we are sorry for your experience. Unfortunately, your project started shortly after the President of the company had passed away. Understandably, for a few months, we had some restructuring challenges that took away from the normal attention that each of our projects is afforded. As a goodwill gesture, we offered additional work at no charge, and even paid for you and your family to stay in an Airbnb while the major work was being completed. When Keith, our new Director of Operations, took over your project, he quickly managed each of the outstanding items and when he collected the final payment, your partner ***** commended him for quickly completing the project to your satisfaction.