Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Monuments

Monuments USA

Reviews

Customer Review Ratings

5/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromViktoriya H

    Date: 08/04/2024

    5 stars
    I highly recommend Monuments USA because before I chose this company for my ******'s headstone I contacted other companies and only Monuments USA made it for me stone I am really wanted it for an absolutely affordable price and great quality. Susan talked with me on the phone many times patiently and helped me with all my wishes for a unique design. Thank you , Susan!
  • Review fromAnna K

    Date: 03/04/2024

    5 stars
    Highly recommended if you're looking for uniqueness, perfection, and precision. A lot of options, my personal favorite is the countless monuments of saints. Ones I have found this company, Susan made everything smooth and easy for me in my deepest sorrow times. Thank you for a breathtaking monument and great service.
  • Review fromBrandie J

    Date: 22/03/2024

    5 stars
    We absolutely love our mom’s monument. Great people to work with.
  • Review fromGayle C

    Date: 17/08/2023

    5 stars
    I wanted to spare my family from having to select a headstone for me after my death. When I began to review the prices of headstones, I especially wanted to take care of that cost ahead of time. I looked at many monument companies in the United States, and asked them to send me prices and sizes. There were many that I liked. But, when I looked at the many types and sizes of headstones at Monuments USA, I saw the one I really wanted to get. It was difficult for me to send that much money to a company that has its business in China. But, I knew that the Chinese have been carving stone almost since the beginning of civilization. One of the monument companies in the U.S. commented that the Chinese are master stone craftsmen. I contacted Susan C. in Canada, and we began the odyssey of having my stone monument created. Susan is a communicator. She will always answer your emails. She keeps you up on every step of the process. Yes, it took quite a while to complete everything. We started in October, and the stone was in place in the cemetery in Oklahoma in June. I have absolutely no regrets in purchasing my headstone through Monuments USA. The stone is beautiful! I am so glad I have saved my family from doing this at the time of my death. Now everything is ready. I recommend Monuments USA to people that I know. I feel confident that their experience will be as pleasant and stress-free as mine was. Thank you, Susan!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.