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Customer Review Ratings
Average of 17 Customer Reviews
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Review fromCagatay S
Date: 12/08/2024
5 starsCagatay S
Date: 12/08/2024
Recently I had to move from Toronto to Calgary and I cannot praise MTS Moving enough for the outstanding service they have provided. My first impression when I spoke on the phone with Matt assured me that they were willing to make this whole process smooth and stress-free for me. This move was incredibly important to me, and I needed a moving company I could trust completely. While I received cheaper quotes from other companies, MTS was the only one that alleviated my concerns and earned my confidence. I was initially concerned about potential timing issues since I reached out to them on short notice. However, the dedication and the assurance Tommy conveyed over the phone reassured me that everything would be handled smoothly. On moving day, the movers arrived on time and handled my belongings with great care, ensuring everything was packed securely and transported safely.The workers were exceptionally careful, closely following instructions about packing and ensuring the safety of my items. I am extremely satisfied with the level of service and the impeccable timing they provided. I highly recommend them to anyone in need of reliable and high-quality moving services.
MTS Moving
Date: 21/08/2024
Thank you for your kind words. We appreciate you taking the time to write us such a positive review. We wish you the best in your new home in Calgary.Review fromMark B
Date: 01/09/2023
5 starsMark B
Date: 01/09/2023
We were very impressed with our move from BC to Alberta. Our original quote proved to be almost bang on. The team of three worked extremely efficient very carefully at each end. Less than 3 days later our move was complete.MTS Moving
Date: 22/01/2025
Hi ****,
Thank you for leaving us a great review!
We wish you the best in your new home!Review fromPetya S
Date: 08/06/2023
5 starsPetya S
Date: 08/06/2023
****** ********** Professional, honest, with amazing staff. I researched many moving companies before deciding to go with MTS and found MTS to be the most transparent. They will not add any hidden fees ***** **** ***** ********* ***, and you will have the contract way before so that you have time to actually read it. The customer also has a chance to go when they weigh the truck so that you fully know that you are paying an honest price (again, many other companies do not allow that). Our move was from Ontario to Alberta, and all the staff was awesome - the two young men in Mississauga did a fantastic job handling everything, and BK was also amazing in St. Albert - a very nice and hardworking person! There was zero damage to any items. ***** ****** ********* **** *********MTS Moving
Date: 22/01/2025
Hi *****,
Thank you for your kind words and for choosing MTS Moving for your long distance move.
We wish you the best in your new home!Review fromPeter T
Date: 18/05/2023
1 starThis moving company lost 3 ladders , printers , damaged dining table , shelves, broke glass table top, missing vase stand, much more to mention . They responded they could not find them in there warehouse. The move from ontario to calgary doubled in price , *** ***** ****** *** **** ********* **** *** ******** ** ** ** * ********* Customer service department told me I was lying *** *** *** **** *** *** ************ ** *** *Review fromRitesh R
Date: 27/02/2023
5 starsRitesh R
Date: 27/02/2023
From beginning to end, these guys performed an outstanding job of providing top-notch service during our move from Toronto to Calgary. ***** ********** ******* *** ****** *** ******* ***. They were very professional, and our belongings arrived sooner than we anticipated, which was a bonus.MTS Moving
Date: 22/01/2025
Hi ******,
Thank you for your kind words and for choosing MTS Moving for your long distance move.
We wish you the best in your new home!Review fromDebby S
Date: 16/10/2022
1 starDebby S
Date: 16/10/2022
Moved my mother twice. Didnt realise that things were missing until we did the final unpack of boxes and some hadn't been opened from the first move. Where did this stuff go? Calling was a total waste of time. We did end up with someone else's box of kids toys. Couldnt even return them. Brokered tehe moves through *** *** ***MTS Moving
Date: 22/01/2025
Dear *****,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience and frustration you experienced during your moves. At MTS Moving, we understand how important it is to ensure every item is accounted for, and we deeply regret that some of your belongings were misplaced and that our communication did not meet your expectations.
We take concerns about missing items and mixed-up belongings very seriously. The situation with the box of toys and the difficulty returning them is truly disappointing, and we regret that we weren’t able to resolve this for you in a timely manner.
We are reviewing our inventory and tracking procedures to prevent situations like this in the future. Please feel free to contact us directly at ****@*********.com if you would like to revisit this issue. We’d like the opportunity to make things right and address any outstanding concerns.
Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our services.Review fromChidimma C
Date: 10/10/2022
5 starsChidimma C
Date: 10/10/2022
MTS Moving outdid themselves. Matt was super helpful even in the recommending the type and size of moving boxes I should use. They were so professional and kept to time. Delivered to Calgary even before the ETA. Prices were exact, no hidden charges. Thanks MTSMTS Moving
Date: 22/01/2025
Hi ********,
Thank you for your kind words and for choosing MTS Moving for your long distance move.
We wish you the best in your new home!
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