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Business Profile

New Car Dealers

Mississauga Volkswagen

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMathan S

    Date: 05/12/2022

    1 star
    This dealership's sales people will tell you that if you order or purchase the car now, the current month's interest is locked in. In my case, I ordered a car that was not available on the lot. When signing the initial invoice for the order, I was told by the sales rep that the 7.29% interest is locked in. In fact, she told me to sign now so I can ensure to get that interest. She even told me this would not change. However upon receiving the vehicle two months later, the interest has changed to 7.99%. The worst part, is they never told me this. They actually served me the paperwork and eluded to inform me. They **** ***** the interest being locked in and I didn't catch it in time. I ended up signing and realizing this after the fact. My complaint is that, this is a sneaky practice. Sales is telling you that the interest is locked in and when you are provided the final paperwork they remain silent, hoping you don't catch the change. Unbelievable! I am so disappointed they have decided to treat people this way.

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