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Business Profile

Public Golf Courses

Mer Bleue Golf

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:23/07/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The transaction for a bucket of 100 driving range ***** was on July 16th 2024 for 16.95$ (15$ + tax). It was raining pretty badly so I went to grab cover on the left side of the hitting mats. On my way back, I picked up 6 ***** from the ground. The owner/manager drove the the range and confronted me. Instead of trying to resolve the issue, she stole my almost full bucket of ***** (around 80 remaining ***** out of 100). I left a review on ****** and she was quick to refuse to take accountability. There are multiple other reviews of similar things happening to ******** feel like what shes doing is theft. Her rules are not posted anywhere and she didnt give me any warning. In addition to refusing to repair her act, she accused me of peeing on her property in her answer to my review (which is false). She said she has it on video and Id love for her to prove her claim. I also suspect they might be making fake ****** accounts to give themselves 5 stars reviews on ******. Im quite disappointed and I feel like I got robbed by this business. Id like my money back and further investigation into this business. If I can get a refund without being contacted by the business owner, it would be preferred as I dont wish to see her or talk to her again.

    Business Response

    Date: 04/08/2024

    I have proof that he was peeing and that is not tolerated at my establishment with girls around I find it quite disturbing when we have washrooms available so this is the reason why I asked him to leave and lucky I didnt call the police 

Mer Bleue Golf is NOT a BBB Accredited Business.

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