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Business Profile

Appliance Sales

Appliance Canada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Sales.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Wagih M

    Date: 28/12/2023

    Wagih M

    Date: 28/12/2023

    DO NOT BUY ANYTHING FROM APPLIANCE CANADA.My story started 3 years ago, when I purchased GE Profile Range Appliance. During the first week of usage, we've realized some issues with oven and scratches at back of the range. I called Bhaget (sales person) at the *********** store, he said I will replace it for you, and he did. However, the second one was worse than the first, and ****** directed me the warranty company, and for 3 years my wife and I suffered trying trying to find a solution to our problems. Finally, the warranty company gave up, and gave us store credit for the range, but unfortunately we've had to buy a new range from Appliance Canada, which we did and our new appliance top class "GE Caf range" was delivered on Dec. 18, 2023. And again, during the first week we faced same or similar issues, I called, txt, and emailed ******, he answered NO return, we can't take it back. Once the appliance delivered we take NO responsibility, you've to contact customer service and the manufacturer. Also, I spoke with the store manager *****, and he was worse than ******, simply his conversation meant "He ************* about any client or the client's actions to write review or otherwise" in other words Mr. * Ms. client "GO TO HELL". Now we're stuck with a malfunction appliance, and maybe we've to try to fix it through the warranty we've bought through them. My guesses, they sell refurbish appliances and charge for net new ones. Please save your money, energy and argument and DO NOT BUY ANYTHING FROM APPLIANCE CANADA.

    Appliance Canada

    Date: 29/12/2023

    Hello... this customer purchased from ********************** *********** location - not the ****** location. This complaint should be directed towards their retail branch and not ours. Please visit *************************************************************************************************************************************************************** and file the complaint formally there. I have escalated this issue internally to our headquarters for review.

    Appliance Canada

    Date: 29/12/2023

    Again... there was no interaction with the ****** location whatsoever. It was with the *********** location. As per my comment above, I have given the appropriate link that this should be directed towards.

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