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Business Profile

Auto Services

Dave's Automotive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:24/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *************************************************************** 8X2 ******************************************** ************** ************** (cell)I, *************************, seeking damages in the total of $1500 from Daves Automotive Services. August 17, 2023 the vehicle was brought into Daves Automotive Services for a transmission transfer. At this time, I spoke to ***************** (owner) who assured me that Daves Automotive Services would be able to repair the problem. Their diagnosis of the situation and discussion between myself and owner (*****************) was the transmission was slipping and no longer can be used, however staff needed view SUV thoroughly for proper assessment of what needed to be done. At this time the consumer, ************************* was not provided with a quote for the work and ***************** would touch base with me later in month to schedule a time slot for repair.I am seeking $1,500 for the extensive personal time I have spent rectifying this issue, and not providing a quote with numerous requests, as well including numerous third partiesThe CPA, ************ of *************** and The Better Business Bureau. In addition, where the customer identified mistakes made in the invoice that was given by Daves Automotive Services. On October 20, 2023, I presented a letter of demand and intent in order to receive compensation from Daves Automotive Services. Most importantly that I had received a fully fictitious itemized bill on October 20, 2023, I ************************* has endured nefarious actions from ***************** to rectify this experience. I have displayed amicable and plenty of patience in this matter. ***************** has exhibit tortious interferences, such as, but not limited to, fraud, misrepresentation, extortion of my time and not providing a quote.I seek to resolve this matter in good faith. I was at one point offered an alternative location to complete transmission transfer, however denial of proposal has prolonged this situation and has manifested numerous infractions.

Dave's Automotive is NOT a BBB Accredited Business.

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