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Business Profile

Car Service

Pro Touch Auto

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kavita R

    Date: 21/08/2024

    I took ** ***** car in to fix ( engine problems ) in January. We got back our car in March *** ****** ***** * ****** *** **** *** *** **** ** ** *******  Pro Touch took the job but then took my car to *** *** ** **** ******** *** ***** ***** *** *** **** ****** because that’s where he bought the engine from.
    Our car was sitting there for two months with a promise of today and Tom.. anyways moving forward we are having problems with the car ( you guys know of the AC problem .. which they drained and damaged and which we had to pay out of pocket for because you guys only cover partial payment )
    Anyway, I took the car into Pro Touch .. the owner wasn’t there .. one of his employees did a diagnostic run/ report and told me it was a miss fire in engine 3. Ray of Pro Touch Auto then told me to take the car in .. of which we did. When I went later on the day to check on the status of my car .. Ray then told me that it was ‘shocks and a whole bunch of other problems and I would have to pay him around $1600.
    I took my car back and took it to two other shops for another diagnostic report .. and they all came back at it being a miss fire on the 3 engines.. ******** ** * **** ** **** ******* Now my problem is this. If it’s the Miss Fire. On the engine .. as all the other shops are saying and Pro Touch had given a year warranty on the engine job.. then why is he quoting another price and something else as being the problem? * ** ****** **** ** ** ** *** **** ** ** ** * **** ******* *** **** **** ** ****** ** ** *** ****** **** ****** ** ** **** ********* *** ******* ******* *** I will be seeking legal compensation in small claims .. **** **** ********* ******* **** *** ** ** ** * ***** **** *** *** * ***** ** ****** ** ******** ****** ***** ** ******** **** **** *****

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