Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Major Appliance Dealers

J A K North America Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBrittany H

    Date: 29/09/2023

    1 star
    This company has admitted to me multiple times that I am to receive a new replacement refrigerator. The owner himself James B. called me and told me he would send me a new fridge due to the defective colour on my fridge. Then I received an email from his staff saying they would ship me out a new fridge and then NOTHING.
    Then I had to start the process again because no fridge was sent.
    ******* has now offered me $400 instead or that I can drive from British Columbia to pick up a fridge in Toronto.
    This company **** and takes no responsibility for poor quality.
    They tell me they have sent me a 2nd fridge that was damaged on a train - this is FALSE. The very first fridge they sent me was damaged in transit and never even made it to my house. So of course a 2nd fridge had to be sent so that I even got one. They are saying I received a fridge and then a 2nd fridge was damaged on a train derailment and so that should be good enough because they "tried sending me a new one"
    This company has delayed their response so long that they are now saying it is past warranty.
    **** ** * ****** ******* *** **** ****** ** **** *****

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.