Reviews

This profile includes reviews for Let's Get Moving's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Let's Get Moving has 12 locations, listed below.

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  Let's Get Moving

  7 - 945 Wilson Ave North York, ON M3K 1E8

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  Let's Get Moving

  1277 E Pender St Vancouver, BC V6A 1W7

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  Let's Get Moving

  1615 - 85 Executive Court Scarborough, ON M1S 5W9

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  Let's Get Moving

  4 - 2084 Speers Rd Oakville, ON L6L 2X8

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  Let's Get Moving

  GP02 -101 Wayne Gretzky Pkwy Brantford, ON N3S 7N9

Review Details

• Review fromNicky L

  Date: 23/07/2023

  1 star
  Worst moving experience ever. Slow movers ****** ***** ****, took forever to carry even light items. I had a friend help us and when he did, the movers walked out empty-handed. They spent an hour rearranging the truck for no reason (there was plenty of space for everything, as we barely filled half the truck). We were charged $1200 to move about 10 furniture items. They took forever wrapping every item in plastic (total overkill) and then our items STILL came out damaged on the other side. They quoted us $800 for 4 hours which had included 50 boxes and 3 extra large and heavy items of furniture, which we ended up moving ourselves before the movers showed up. **** **** **** **** ********

• Review fromSteve B

  Date: 16/06/2023

  1 star
  Very unimpressed with this moving company, will never use them again *** **** ****** ******* ** ***** ****** I will say, the back office were great in scheduling and planning for the move and we were very optimistic based on that experience. On move day that all went away. We have moved several times including a cross country move, this was our shortest distance (~2km), it took the longest (by hours) and a significant amount of things were broken. Everything was boxed and centralized on the main floor, furniture (where possible) were disassembled and it took them 5+ to empty the space. It took them 45 minutes to travel 2km (two) to the new house. About an hour into the unload one of the movers began preparing the invoice. When the invoice was presented to us it was significantly higher than we were anticipating ($1,600) and we were expected to pay then and there. We indicated we would need to go take money out at which point we were given 30 minutes to pay or they would stop unloading and charge overtime. They said they were almost done which was why they expected payment so quickly (only furniture had been brought into the house). It appeared as though they were strategically holding items in the truck as according to them all furniture was in the house yet we were missing the headboard from one bed, the footboard from the second bed and the mattress from the babies crib. As we started to unpack we found almost a dozen broken/damaged items, mostly household items except for our spin bike. We paid an charge to have the spin bike moved (as it was heavier than 100lbs) in the process of moving they locked up the mechanism and it is no longer usable. We contacted them to file a complaint. We were told we would need to submit a $250 deductible and send photos of the damage and they would make an assessment. We will not be giving this company any more money. **** ******** **** *** ***** *** ** *** *** **** ******** 

• Review fromZUHAL B

  Date: 22/12/2022

  1 star
  **** ******* ** * *****. They train their employees to be super slow, dismantle every piece of furniture, wrap every single item to extend their hours billable - even when I asked them not to as we were only moving 10 minutes away....they didn't listen. It took 4 guys 12 hours to move a 2 bedroom 1500 sq ft house - with no appliances. My husband and I had even dismantled the beds and wrapped up the pictures. All boxes were packed by myself, tapped and labeled. After the 12 hours, they ended up breaking many items, damaging floors and drywall. I've written to their customer service several times...no reply. ** *** *** **** ****** *******

• Review fromQuinten H

  Date: 11/09/2022

  1 star
  Contacted me excessively after I asked them not to. First they claim to give you an "instant quote" through their website if you give them your contact information and details of your move, and then they email and text you just to tell you to wait for a phone call where they repeat the process. When they called I was very clear that I was only calling for a quote and was not ready to book–please do not contact me or follow up. Throughout the phone call I was asked multiple times for information that would allow them to confirm my booking and each time I had to repeat myself that I wanted the quote only and did not want to book. After the call I was texted 3 times, emailed 5 more times, and called 2 more times in less than 24 hours. I texted back to tell them again not to call me. I ended up blocking the number. I genuinely felt like I was ***** ******** given that I was extremely clear multiple times that I did not want to be contacted. Unbelievably excessive and worrisome.