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Business Profile

New Auto Parts

Midland Power Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • C. C.

    Date: 24/11/2023

    C. C.

    Date: 24/11/2023

    I have been dealing with this company the all month of November 2023 Regarding a sale of a GENERATOR (********* *******) I Bought IT At **** ******** on *** ****** Street Brighton To my dismay the unit was damaged. To make this a short story, both MidlandPower and ************ strongly accused me of the extensive Damage to the unit....HOW this could possible be made by an elderly person (82+) *** ***** ****** ****** **** * *** ***** **** ** **** ****** *** *** ** **** ******** *** ********* *************** **** ** *********************

    Midland Power Inc

    Date: 07/12/2023

    The
    unit was purchased from **** ******** in Brighton, Ontario and is one of our
    products which we stand behind.



    Please
    see below notes from the store:



    I
    sold the **** ********* generator ******** to ***** on Nov 02/2023 at 1:13pm.
    You will find attached pictures of the generator in store at the time of sale
    and as it left our store. I and a colleague here loaded it into *****'s **** in
    his presence outside the store, after which he closed the rear hatch and left.



    He
    called a few hours later saying it was damaged product we had sold him and we
    said he could return with it and we would address any issues.



    The
    following day Nov 3/23 at 4:25pm he returned with it where we saw significant
    damage to both the recoil and the frame. We refused return as this is not a
    warranty issue and was not damaged at the store.



    It's
    clear the customer is using BBB to leverage an outcome that is not fair.

    C. C.

    Date: 11/12/2023

    Good Day
    To reply to Your E/mail
    Midland power asked to have an appraisal of the damage...
    I took the generator where I asked by Midland power which was at
    E.M.S. small engine repairs (Ph. 613 849 0174) sending his b. C. Card
    By the way I have on tape His conclusion (mr.CRIS WATTS) Note He might change His say???
    Would You talk to the person is very interesting. Thank You
    Truly Mr. Ciocca Cosmo

Midland Power Inc is NOT a BBB Accredited Business.

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