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Business Profile

Online Auctions

Hammert

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Dianne Y.

    Date: 18/06/2025

    They claimed my item was shipped for the courier to pick up on May 14. I had to contact them when it was 18 days with no delivery. **** has a guarantee of full refund after 20 days of no delivery. Item was still not delivered even though I was told it would be delivered the next day (day 19). Neither **** or Hammert is honouring the guarantee. Once the item was eventually received I found a return slip from the requested date of May 16. Which means they never had my item to ship and charged me anyways. Once they received this returned item they never even checked it. The item was used and has bubbling on the heating element from improper use from whoever returned it. Hammert right out refused to honour the 20 day refund guarantee. As well as **** is also trying to get out of it. They changed the 20 day guarantee to 30 right after I tried to get them to honour their guarantee. I was lucky I had screenshots of the 20 day guarantee. I will probably have to go to *** *** with the photos showing they claimed the item was being shipped when they took the money from *** *** when they never had it to ship and when they did they sent a used and damaged item as well as trying to get out of the guarantee

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