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Business Profile

Online Retailer

Hush Blankets

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 41 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • 4 complaint(s) filed against business that were not resolved
  • 89 complaint(s) filed against business
  • Length of time business has taken to respond to complaint(s)

Alert Details

This business has 1 alert.

Out-of-Business known or suspected

BBB attempted to send correspondence to 27 - 10 Planchet Rd, Concord, ON L4K 2C8 and 16 Yonge, Toronto ON M5E 2A1. Our mail was undeliverable from these addresses. We were unsuccessful in contacting the company by telephone, resulting in the BBB not having complete and current information. If you have any information that would assist your BBB in developing a report, please speak with a BBB service advisor.

Important Information

Additional Info

BBB files indicate that this business has a pattern of complaints alleging failure of the business to provide promised assistance or support for products or services and a failure to fulfill delivery orders in a timely manner or deliveries are incomplete. Many consumers also have not received products that they have purchased online and are frustrated that the business will not issue them a refund. Additionally, consumers have consistently felt ignored by Hush Blankets when the business does not respond to emails and online chat requests. On February 19th 2020, BBB submitted a written request to the company encouraging them to address the pattern of complaints. BBB has not received a response.

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