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Business Profile

Auto Repairs

Parkway Radiator & Transmission Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:19/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    took my ****** Sienna xle to have my rear ac capped off because my ac was not working so i wanted it fixed so it would work i did not care that the back would not work so they quoted me 400 plus tax . i took my van to Parkway radiator 568 **** drive on June 6th at 10:30 am they did the repair the manager said to let it run for a few minutes to let it circulate so i did .On the 15th of June Saturday it was blowing hot air .So Monday June 17th i called parkway radiator and spoke to the receptionist about my air in my ****** and that i just paid ****** on June 6th she said that i could bring it back in but it will cost me more money because they would have to check it over again .So i told her no that i wasn't paying more money so she let me talk to the shop manager who told me that i could bring it in and it would cost me more money because they would have to check the lines .I told him that i just paid over 400 dollars for you to fix it and it only lasted 9 days. You would think they did that before putting in the refrigerant he would not help me without more money

Parkway Radiator & Transmission Service is NOT a BBB Accredited Business.

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