Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Bookkeeping Services

Lorex Solution Professional Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bookkeeping Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromjames s

    Date: 11/07/2025

    1 star
    "Worst tech support ever. Waited 45 minutes just to be disconnected. Save your money.""Worst customer experience ever. I was transferred between *********, *****, and Ryannone of them had a clue. Total runaround.""Dont trust Lorex. Theyll take your money and ghost you. Support is run by amateurs who just hang up when things get tough.""Asked for help setting up my NVR and got attitude from ********** 10 minutes into the call, he just said, 'Figure it out' and hung up.""Tried to return a defective camera and was told by ***** that it was 'my fault' it stopped working. Then he disconnected the call.""Support might as well not exist. Youll just get passed around between *********, ****, and ***** until one of them hangs up.""Ive dealt with bad companies before, but Lorex takes the cake. Worst online ************* Support is a literal joke.""They advertise professional service, but support is handled by rude guys like **** who hang up the moment you ask for a supervisor."

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.