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Business Profile

Driving Lessons

Universal Driving School Ottawa Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Driving Lessons.

Reviews

This profile includes reviews for Universal Driving School Ottawa Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Universal Driving School Ottawa Inc has 3 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromBarb D

      Date: 29/07/2024

      1 star
      ****** BEWARE!This company is a huge scam,We (my daughter) book** this company (Baseline location) for her drivers ** experience, after making the full payment and waiting over a week and book in-class sessions, we receiv** a text to resch**ule her in-class at 11pm the day before (due to lack of participation), my daughter book** that week off being in a PSW environment she had to get other to cover her shift to complete these mandatory sessions, she went in the next day and the lady working couldnt find her a better time there for my daughter ask** for her refund to be able to book elsewhere to accommodate getting the session done while off. **** said refunds are complet** by the owner in another country (a lie) after many phone calls and yelling matches and name calling and me try (her mom) finally we got a refund days after the confrontation with said **** who was the irrate person. Hes unprofessional, rude, abrupt, disrespectful. After threats of the BBB and a legal action we finally got our refund at 11pm at night! This man is scamming our young people ! BEWARE !
    • Review fromMicheline N

      Date: 12/04/2023

      1 star
      I did not do my due diligence when I signed my daughter up for this driving school. This business is rated an F and I can see why. We paid for the the basic lessons in August 2022 and completed everything in April of 2023. Now they are asking for an additional sum ($15), which I am having a difficult time with. Not sure why this $15 certificate is needed as my insurance does not require it (I double checked). When I called the establishment, I could not speak to **** but rather an employee who was rude, disrespectful and talked over me as opposed to listening to my complaint. There were other issues that we let slide, but the rude employee was really what instigated my complaint. I would not recommend this company to anybody. There are son many others that are far better.

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