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Business Profile

Electric Bike and Scooters

Scooteretti

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Bike and Scooters.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Rodney A

    Date: 03/10/2024

    Rodney A

    Date: 03/10/2024

    BUYER ****** I recently purchased a 42 tooth chainring for my ebike but the part didnt work with my 11 speed chain. I tried to return item but to my surprise they have a very narrow defined return policy.I will never ever deal with these guys again BUYER BEWARE

    Scooteretti

    Date: 04/10/2024

    Thank you for your feedback, ******.We understand your frustration, but its important to clarify that the chainring you ordered is clearly labeled on our website as the "Bosch E-Bike *** 3 Chainring Connex". This chainring is specifically designed for Bosch-powered eBike systems, not Shimano drivetrains like the one on your Orbea Kenmen ************************************* the product title and description to help customers choose the correct parts for their bikes.Additionally, your initial email mentioned that the chainring was installed by your bike shop before you contacted us, which unfortunately meant the part was no longer in its original, unused condition. While we strive to provide excellent service and accommodate our customers whenever possible, our return policy ensures that every customer receives brand-new parts, which means we cannot accept returns or exchanges on used or installed items.We encourage customers to review product descriptions carefully and reach out if there are any uncertainties about compatibility. We would have been happy to assist you in selecting the right component prior to installation.We hope this clarifies the situation, and were still here to support you with any future questions or ************* regards,The Scooteretti Team

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