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Business Profile

Electronic Equipment Dealers

Centek Electronics Audio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Equipment Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:17/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to Cantek Electronics to have my Marantz receiver fixed they kept it for 2 years I have asked them over and over when it will be fixed I went yesterday they told me it was fixed and to pick it up tomorrow at 1 pm (GREAT) I wonder why cant I have it now so I was coming today the next day for 1 pm , I got a phone call just before 1pm that they cannot fix it and to come and get it. They had it for 2 years never called me once. I said to Bo the owner that I bet you took some parts and he actually said yes I have a witness there was another man in there that kicked us out because Bo got caught in a lie I just want other costumers to know not to bring there vintage amplifiers to them they are not trustworthy I am angry that they had it for two years and then say they cant fix it my guessing is the reason why they said pick it up for 1 pm is that they cant put it back together for 1 pm all the times I showed up it was in pieces they need to be watched or known for what they do with the publics articles that they are supposed to be under care and responsible for our units.

Centek Electronics Audio is NOT a BBB Accredited Business.

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