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Business Profile

Immigration Consultant

Canada Global Migration Consultants

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Immigration Consultant.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:27/08/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My wife and I engaged Canada GMC to be our immigration consultants. In August 2023, they successfully helped get her initial visitor ***** One the 4th October 2023, we re-engaged them to do her spouse **** application. We had all our information ready and paid the fees by 28th March 2024, however the agency no longer has access to an **** (registered Canadian immigration consultant), which we have since learned they contract and do not have internally. We have asked to terminate the agreement and get a refund, but the agency is ghosting us. We have since learned that the USD 4, ****** fees they charged for "government fees" was a lie, and that the fee amount should have been CAD 1, ******. We also paid USD ******** but the service was never ************ total, we have spent USD ******** that we want a refund for. I have documentation of all the correspondence and a detailed timeline as well as invoices.

Canada Global Migration Consultants is NOT a BBB Accredited Business.

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