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Business Profile

Moving Services

Medium Husky Delivery Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this company to move some items on Nov. 22, 2024. Once they completed the move, **** ***** (proprietor) asked me to leave a review on their ******** page. When I gave him verbal critical feedback, he got upset and blocked me on ******** and from contacting him. I asked him to send me a receipt for tax purposes and he said he would and then never did. I have no way to contact him as he has blocked me. I would like to get the receipt he promised and owes me. I also think others should be aware that he is unscrupulous and will not fulfill promises he makes, makes many excuses about why he is slow to respond to messages, nor can he take constructive, factual feedback. Rather he will personally attack you (when I sent the message asking for the receipt he told me I was "very extremely rude and cold person..." and then blocked me from contacting him. It's disgusting how he conducts his business, and how he talks to customers. Also, he had offered to take my vacuum to the dump, but when I went to check the storage locker he left the vacuum behind. And, this was before I gave him the critical feedback.

    Customer Answer

    Date: 12/12/2024

    Hi, Thanks for the update. I was wondering what your thoughts are on me posting in the ******** group where I found out about this business? I would post something along the lines of "I hired Medium Husky Delivery Service and after letting them know, in person, some concerns I had with their services, they blocked me on ********, so I am unable to contact them directly. I have filed a complaint with the Better Business Bureau in order to get a receipt from this company for the $400.00 I paid them for a move. **** ***** refuses to provide the receipt and has not responded to the BBB".

    Based on my interactions and then him blocking me, I believe that **** ***** is highly emotionally reactive and is lashing out. I believe that he will lash out at me further which makes me hesitant to say anything. However, he only has positive reviews on his ******** page, which is why I hired him. I think consumers need to know exactly what to expect from him. That he is unscrupulous and runs his business accordingly. 

    Please let me know what you think.

    Thanks!

    Warmly,

    Heather

Medium Husky Delivery Service is NOT a BBB Accredited Business.

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