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Business Profile

Pardon Services

Pardon Applications of Canada

Reviews

Customer Review Ratings

4.58/5 stars

Average of 66 Customer Reviews

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Review Details

  • Review fromDavid V.

    Date: 29/05/2023

    5 stars

    David V.

    Date: 29/05/2023

    After 10 years of believing I wasnt eligible for a pardon PAC were the ones who confirmed I was eligible and would likely get it. It was a lengthy process, but they made sure all the paperwork was complete and accurate and all my statements were worded well. Once my package was submitted to the parole board, I was expecting to wait **** months. I received my Pardon 2 months later. I believe a testament to their work ensuring it was done right and accurately! Highly recommend these folks to anyone! Appreciate their professionalism and hard work!

    Pardon Applications of Canada

    Date: 02/06/2023

    The eligibility criteria can be complex to understand, but not for PAC! So glad you gave us the chance to come through for you. Thank you for the review!
  • Review fromEdjon K

    Date: 18/05/2023

    5 stars

    Edjon K

    Date: 18/05/2023

    From my initial interaction with PAC, I was pleasantly surprised by their exceptional professionalism and genuine consideration. Every time I reached out, I had the opportunity to speak with various representatives, and each one of them displayed a commendable willingness to listen and patiently explain the entire process to me. Now that my pardon has been successfully granted, I can't help but feel an overwhelming sense of pride and happiness. I wholeheartedly endorse this team and would highly recommend them to anyone in search of a reliable and effective pardon services.Sincerely ****************

    Pardon Applications of Canada

    Date: 02/06/2023

    We shared this review with our entire Team and they were thrilled, Edjon. Thank you for taking the time to share it, and congratulations on achieving a successful result!
  • Review fromOrin M

    Date: 28/04/2023

    5 stars

    Orin M

    Date: 28/04/2023

    Well I got them to do a ** waiver for me originally a couple years ago but because I had so many convictions all across Canada it took a few months for them to get all the documents and let me tell you there were lots over 35 years but they got them.Then they made up a package for me and I submitted it and I actually got my US waiver.It was for one year. then I called on them again to get me another one this one was done in quicker time and I just got a five year waiver, I'm so happy, I've already recommended this company to three other people and one of them has gotten their US waiver so far

    Pardon Applications of Canada

    Date: 02/06/2023

    Thank you, Orin! We are absolutely thrilled that already upon your 2nd Waiver you received the maximum term of 5-years awarded by the United States. Enjoy your travels!
  • Review fromJenn N

    Date: 10/04/2023

    4 stars

    Jenn N

    Date: 10/04/2023

    It was difficult to get ahold of someone once all the payments went through for information pertaining to my case, and it was a lengthy process. Although I was charged as a teen with no other convictions, and it was over 12 years later I applied, I was still denied my pardon originally due to a motor vehicle ticket for not having my seatbelt on on one occasion, as well as a ticket ( both paid in full) for not having my registration signed. In ************************************************************************************* after all that work and money paid. I did fight it however, wrote a letter showing how I have improved my life annd how I gave back to the community and was ultimately awarded my pardon. I did get my pardon in the end and thats what was most important, however I do think they could work on communication with clients post payment.

    Pardon Applications of Canada

    Date: 13/04/2023

    Thank you for the review! We understand your perspective and sorry you feel that way. Applicants can schedule a call to speak with *********** at any point regardless of the balance or payments on a file. Glad you got the ultimate result you were seeking.
  • Review fromKi M

    Date: 09/04/2023

    5 stars

    Ki M

    Date: 09/04/2023

    Excellent work and helpful during the process. Took longer than I wanted but this was not their fault just the time it takes for it to all be processed and revised and completed by the government. Start to finish it took over 2 years but did finally get my full pardon. Thanks ??

    Pardon Applications of Canada

    Date: 13/04/2023

    Thanks for the review! Some applications do take longer than others, but we're glad you got a successful result.
  • Review fromCarrie F.

    Date: 28/02/2023

    1 star
    I would give this company zero stars if I could. I hired them on March 5/2022 having been told by them that my waiver would take UP to 10 months. I was going on vacation march 3/2023.They are very nice and helpful UNTIL they get your money, then they ghost your calls and will only deal with you by a 10 min appointed call via email. I needed to talk to these people and every time I had a phone appointment it was cancelled without my permission and an email was send with information stating.. "they hadn't forgotten me and that this is taking long than they though" Mine was a very simple waiver as my conviction was small and in ****, with no other convictions.There is a TON of hidden costs that they do NOT tell you about. The initial fee is there but they have other hidden fees, like filing your application is an extra fee?? You would think that would be part of the original fee. But you are at their mercy and HAVE to pay the amount to get your file going. THEN there is a PRIORITY fee as well to jump you to the front of the line. I did this as well but my file sat dormant on someone's desk for 5 months. I found this out when they refunded me my filing fee. They were quick to refund me but wouldn't talk to me. i was always very polite with them as I was scared they would do something to delay my waiver. They can't!! DO THIS YOURSELF. It is self explanitory and you will get a result much quicker. In the meantime I lost $1100 for my vacation that i can't go on now. This company is RUDE and just wants your money. I will be doing a formal complaint with this company as well. They have even sent me a THREAENING email once I left my review. BUYER BEWARE, either do this waiver process yourself or hire a company with better reviews and no hidden costs.
  • Review fromKaren G.

    Date: 20/12/2022

    5 stars

    Karen G.

    Date: 20/12/2022

    Superior service from PAC. Very satisfied with the support and advice I received from them. They took all the stress away from me completing this application on my own.

    Pardon Applications of Canada

    Date: 06/01/2023

    Appreciate the review, thank you!
  • Review fromEmmanuel I

    Date: 10/12/2022

    5 stars

    Emmanuel I

    Date: 10/12/2022

    Very happy with the service, very helpful and thorough throughout the entire process. PAC updated me and kept open communication throughout, could have not picked a better team and business to help me during this process. Thank you very much! Will be recommending to others, if needed.

    Pardon Applications of Canada

    Date: 21/12/2022

    Thank you for the review!
  • Review fromCraig L

    Date: 10/12/2022

    5 stars

    Craig L

    Date: 10/12/2022

    From the first contact PAC was professional and considerate. I called and spoke with a number of different representatives and with each contact they took the time to listen and explain the process. My pardon is complete and with that has brought a sense of pride and happiness. I would recommend this company to anyone seeking a pardon. CL

    Pardon Applications of Canada

    Date: 11/12/2022

    Perfect. Thank you!
  • Review fromANOOP S

    Date: 07/12/2022

    5 stars

    ANOOP S

    Date: 07/12/2022

    Very happy with the service, very helpful and thorough throughout the entire process. PAC updated me and kept open communication throughout, could have not picked a better team and business to help me during this process. Thank you very much! Will be recommending to others, if needed.

    Pardon Applications of Canada

    Date: 11/12/2022

    That's an amazing review, Anoop! Thank you. We are thrilled that you got success.

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