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Business Profile

Property Management

The Regional Group of Companies Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:13/01/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was approached in my home by Regional Group in November of 2022 asking if I would consider leaving my apartment for compensation. After some consideration I chose to leave as per their request and upon receiving an N13 form stating the compensation is equal to 3 months rent (which in my case would be $1,350 x 3 = $4,050). I have moved out, returned my keys and have still yet to be given my money let alone be contacted by this company. I have sent 3 emails, delivered 2 in person letters, and phoned 8+ times to no avail. I find it deplorable that a company who was so quick to come into my own home and ask me to leave cannot find time to write a cheque or at the very least return a phone call. I am not the only tenant who is in this situation as they are taking advantage of many people at this time. Due to the ongoing wait I have had to endure I will accept from them a direct e-transfer of the funds to me or an urgent cheque.

    Business Response

    Date: 23/01/2023

    Good morning,

    We have spoken to the tenant and apologized for the delay and
    their payment has been issued.

    Thank you,
    **** ******

The Regional Group of Companies Inc is NOT a BBB Accredited Business.

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