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Business Profile

Real Estate Appraisers

Affiliated Property Group Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Appraisers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:15/07/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Greetings of the day,

    Me and my partner hired Affiliated Property Group by recommendation of a mortgage agent ****** **** for the appraisal of our home in month of June 2022 for refinancing purpose and get business Line of credit against our house to support our restaurant business. I have paid invoice ************* (copy of attached) for $505 + Tax to Affiliated property group in full and appraisal was release to ******. However I did not like B lender quote from ****** and started working with other local mortgage agent *** ****** to secure Line of credit against my home. I requested ******* and his office at Affiliated Property group to transfer the appraisal and ******** and his office sent draft appraisal to *** pending for additional payment of invoice ************* (Copy attached for your reference) for the amount $130 + Tax to transfer the appraisal to ***. When I decided to finalize my Line of Credit application with *** and called Affiliated group to pay remaining $130 + Tax to finish transferring appraisal to *** I was informed that they can no longer transfer the appraisal and we have to find another appraisal company to do so.

    As a result I have to book a new appraisal company and pay another $500 + Tax to order another appraisal this week to finalize our Line of credit. As a 22 years old dine-in restaurant we have suffered during pandemic and wanted to safe guard our future by taking a Line of credit against home as we emerge from post Covid time.

    It would be great if *** help us secure refund in full from Affiliated property group as they were failed to provide us the service and took all of our money.

    Business Response

    Date: 27/07/2022

     Good
    afternoon,
    This appraisal was ordered from a mortgage broker out of
    Toronto.  The report was completed and sent to broker.  The homeowner
    then requested we send to another broker.  As by the laws of our governing
    body we cannot complete this request.  The owner of the appraisal is the
    person who ordered it the person who paid for it.  This document is for
    use by a pre-determined lender.  The owner was advised of this, and he
    asked the first broker to provide permission to release to the owners second
    broker of choice.  This was also completed and then the owner requested
    the third release from yet another mortgage broker.  After reviewing the
    file management declined to release this appraisal for the third time,
    liability for the appraiser is extremely high at that point.  We
    do not take direction from the homeowner as our client is the broker.

Affiliated Property Group Inc. is NOT a BBB Accredited Business.

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