Reviews

Review Details

• Review fromChris W.

  Date: 28/01/2023

  1 star

  Chris W.

  Date: 28/01/2023

  ***, after having my ** damaged back in August 2022, Im still being promised an insurance claim. Ive had one insurance appraisal. Driven the ** ****km to get the appraisal. Taken the ** out of storage, and taken a day off work to get the trailer to a second appraisal that was cancelled by RVezy. Two weeks ago I was thanked yet again for my patience from *******. Have I been scammed? Is the insurance Ive paid for non-existent? Renters beware.
  

  RVezy.com

  Date: 31/01/2023

  Hello *****, We have been trying to get the estimate from the shop where the unit was taken to. Our team has been emailing and calling them weekly to get the information we need to close the claim. I have reviewed your account and looks like a member of our team got back to you yesterday. Should you have any questions, please do not hesitate to contact us. Best, Customer Success Team

• Review fromCharled M

  Date: 06/10/2022

  1 star

  Charled M

  Date: 06/10/2022

  I rented a rv from Rvezy for a week. The shower did not work Sink in bathroom did not work. Tvs would not work at all. One remote had no batteries. After 3 days we had to check into hotel for a shower. ***** would not do anythig to help us get a credit. I will never use them again.
  

  RVezy.com

  Date: 07/10/2022

  Sorry to hear about your troubles on your RV trip. RVezy is an online marketplace that connects owners of recreational vehicles to travelers. While we understand that you may have experienced challenges with the motorhome during your rental, the resolution process is still ongoing as the motorhome was returned with damages resulting in an insurance claim. Please continue to communicate with our staff as this is resolved.

• Review fromSarkis A

  Date: 12/08/2022

  1 star
  My rv was completely damaged no one calls you its all done by email Ive emailed 100 times to get this resolved they dont care everyone be care full looks like a scam I rented out my rv brand new rv it has damages that they dont care I think there self insured try to push you away Ive sent them all documents and photos videos Ill be posting this other web sites so other people wont get scammed please be careful this company is out in ****** if there was a 0 star thats what I would give them

• Review fromJordan K

  Date: 26/07/2022

  1 star
  This is unfortunately the only way that I've found to leave a review after the close out of my rental.Do not rent from this company. They prioritize their hosts over their customers. In the case of a damage dispute (whether you're responsible or not), they will pit your word against the hosts and make a ruling. They'll likely rule in favor of the host unless you have sufficient proof that you did not commit the damages (you've taken pictures of everything inside and out which would require an incredible amount of time).In my case, the host attempted to pin several existing damages on me as they'd clearly not inspected the trailer since its last return (the folks prior broke the axel and they had it replaced next day and rented out to us). As he did this, I assured him I had done nothing but minorly scuff some cabinetry (in my eyes, normal wear and tear for a 10-day trip). I agreed to cover the costs, but the fix would take no more than $50 to touch up. RVezy allowed the host to perform their own estimate and charged me 3x what it would take to fix. I disputed this and they said they allow for hosts to perform their own estimate but that I could obtain my own (after it had already been fixed) if I'd like. There was no way for me to do this of course, so I just lost out on over $100. Terrible experience, I will never return to this company.