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Business Profile

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Evolved Vehicle Environments, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:15/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have tried to contact this company via phone and email listed to cancel membership but both contact information is invalid. I need additional assistance with this situation and would greatly appreciate help.

  • Initial Complaint

    Date:30/01/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Evolved Vehicle Environments, Inc. **** ******** ******* ******* ** *** *** charged me in 2021 for a service I immediately canceled having selected the charge in error. I tried to contact them for a refund but their email ************************** and phone numbers **************** are not valid, even on the service invoice they sent. I eventually contacted my credit card company under a dispute and the charge was removed. That should have been the end of this issue, however on January 30, 2023 they charged me again for a renewed membership. To be clear I cannot cancel the service, contact them and I have received no services from this company. I am lead to believe this company is a shell for phishing and other internet crimes.

  • Initial Complaint

    Date:09/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for EVE connect at eveforsubaru.com in September 2022. After signing up and providing credit card info, I realized the service wasn’t compatible with my vehicle and home. I initiated a cancellation. I received a pop up that said “ Your request has been received and will be processed with 72 hours. You will receive an email notification once the request has been processed.” I did not received an email cancelling the account. I have been charged monthly for this service at $2.99 four times. Each invoice I have sent an email to customer support (as written on their invoice) and receive this automated response from Google: Delivery Status Notification: Failure. I try to call the customer support line and it is not a working number. I contacted my bank but they were unable to assist. I just want my account terminated and payments refunded.

  • Initial Complaint

    Date:18/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has charged me $2.99 every month for a service that I don’t even receive from them. They are in fact not a true business it would appear at all.

Evolved Vehicle Environments, Inc. is NOT a BBB Accredited Business.

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