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Business Profile

Farm Equipment Parts

SF Farm and Auto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Farm Equipment Parts.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Invoice ******* Purchase date November 21, 2022
    Dealing with ***** ***********
    Purchased 2 rear ** tires and 2 tubes
    Returned 2 tubes December 2, 2022 because when went to install on tractor, the valve stems were not same valve stems in both tubes. One was removable, one was not. The one that didn't remove, couldn't install because wouldn't allow installer to fill ** tire with calcium for loaded tires. Went with installer tubes so both tires on tractor would be the same.
    Day I returned tubes, December 2, 2022 got told he would refund full for 1 tube, and partial for second tube as wasn't his problem the installer couldn't fill the non removable valve stem.
    Said the sale of tires and tubes was "Final sale" anyway. This was not mentioned to me at time of purchase. Nor does it state this on the receipt. ***** was rude and very unprofessional.
    Total of 2 tubes was $60 plus tax, so $135.60 with taxes. He only paid me $100 cash back for both tubes. I took the $100 and left in disgust **** ** ***** *** ****** ***.
    I am filing this complaint to recover the $35.60 owing for the refund on the 2 tubes. Hopefully this will make him aware of the wrongful practices that he is doing.
    I will add that, at point of purchase, total was $1604.60. I payed out $1605 cash, he didn't even offer to make the change available.
    ****** **** ***************
    ** *** **** ** *** *** **** ** ** ***** **** **** ** ******** **** **** * **** **** ****** * ********* **** ***** ** **** **** ** ************ ******* **** ****** ******** *** * ******** ** ******** Thanks and please reach out to me if needing more information.
    Thanks, ***

SF Farm and Auto is NOT a BBB Accredited Business.

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