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Business Profile

Dog Training

K9 Headquarters

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Nancy J

    Date: 18/03/2025

    This business will charge for services that they don’t provide! My dog was scheduled for a full groom, but upon arrival this morning the groomer asked if she needed her body trimmed today. I agreed she didn’t need that and so the groomer gave her a bath, face and tail trim and did her nails. Her body was not groomed. Imagine my surprise when I looked at the receipt and saw they charged for the full groom. When I called to correct the bill they refused to discuss it! I was told that since she was booked as a full groom they would charge for the full groom, even while agreeing that they did not provide a full groom! She was in the salon about half the time it usually takes, which they disputed saying it was only 10 minutes shorter than usual! On an earlier occasion her eyelashes were cut, when I pointed it out at the next visit the groomer flat out denied it. I should not have returned after that but I let it slide. My mistake.

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